We dispatch parcels within 1 to 2 working days after payment is verified. For all orders we require your mobile/contact number, which is relayed to the courier service, so they are able to contact you should the need arise.
We offer personal delivery for Kuala Lumpur and Metropolitan Selangor with the following rates:
|Bangsar, Damansara, Hartamas & Mont Kiara||Free Delivery|
|Taman Desa, Taman Tun, Sentral, PJ Seksyen 16, Federal Hill, Taman Duta & Bukit Tunku||RM10|
|KL City Center, Petaling Jaya, Ampang, Puchong, Kepong, Cheras, Subang, Sunway||RM20|
|Cyberjaya, Putrajaya & Shah Alam||RM30|
For all other deliveries in Peninsula Malaysia, please email your name, phone number, address and order to firstname.lastname@example.org, and we will reply with a personal shipping quote with DHL Express.
We offer international shipping for ViA gemwater bottles and ViA accessories only.
International orders ship with DHL EXPRESS.
DHL Express provides real time tracking, signature is required upon delivery.
Orders are shipped from Malaysia.
Estimated transit time to anywhere in the world after dispatch:
an average of 3 to 5 business days
All sales with Vitajuwel Malaysia are FINAL. If you have any questions or concerns with regard to the dimension/ weight of a specific product on our site, please send us an email using our contact form before committing to purchase.